Open our Microsoft OneNote Notebook, containing all our support and learning guides.

OneNote is part of the Microsoft Office suite. You can also download the OneNote App to your Windows 10, iOS or Android device. Learn more about OneNote and Microsoft Office by visiting: www.Office.com

Support Options:

To save you the cost of a technician visit, we will attempt to help you resolve issues that arise, over the phone. Within warranty, you'll receive phone and technician support, excluding travel time and accommodations.

Please complete the form, and our representative will contact you at your convenience.

Industry-Standard Support Rates. Specialist Support Quality.

We offer a Flat fee support per visit: $110 per hour, plus travel time. Minimum of 2 hours support will be charged.

Name (Required)

Email (Required)

Describe The Machine Issue

Subject

Phone (Required)

Best Time to Call

Submit

Book a training appointment with one of our Experts to learn how to operate your machine, and more. Choose from:

Getting Started with Your Machine
Uploading Designs into the machine computer
Changing threads
Changing Hoops
And More...

Our training sessions are 60 minutes long, at the low cost of $49 per session.

Our calls are over Skype.

Please download Skype App on your phone, or Skype for your Computer.

www.Skype.com

Exclusive Partnership with Quality Punch

Call Quality Punch:

310-909-8948

1888-727-5782

Visit their website: www.QualityPunch.com

Email:

digitize@qualitypunch.com

digitize@qualitypunch.net

Private & Secure
Fast Turnaround
Risk Free Guarantee
Great Customer Support
Machine Tested
Supported Format for Your Machine
Experiences Digitizers
Unmatched Quality

Video Tutorials

We bring you an expansive video tutorial learning section to help you get started using your machine, learn basic operation steps, advice on connecting with your community and growing your business, and more.

Visit our YouTube Channel

Installing Flat Hoop

Installing Flat Hoop in MakeIT Products Embroidery Machine, Model: MI1 WS-C1501
Installing tshirt hoop

How to install t-shirt hoop on MakeIT Products Machine, Model: MI1 WS-C1501
Mounting Cap Attachment

How to mount cap attachment on MakeIT Products Machine Model: MI1 WS-C1501
Installing Flat Table

How to install flat table on MakeIT Products Machine Model: MI1 WS-C1501
Placing Flat Hoop on Table

How to place flat hoop on table, on MakeIT Products Machine Model: MI1 WS-

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Office Training Center

Learn how to get things done with Office. Find tutorials for all skill levels: beginner to advanced.

Office Basics

Take your Office skills to new heights by getting back to basics. Create, edit, save online, and more.

Tips for Office

Discover tips to work smarter and get more out of your Office apps in the Office Training Center.

Develop your skills

Build your knowledge of Office with thousands of expert-led courses from LinkedIn Learning.

Explore & Leverage our Resources to Grow Your Business.

SCORE is the nation’s largest network of volunteer, expert business mentors, with more than 10,000 volunteers in 300 chapters.

As a resource partner of the U.S. Small Business Administration (SBA), SCORE has helped more than 10 million entrepreneurs through mentoring, workshops and educational resources since 1964. Visit www.Score.org

SBA’s District Offices are responsible for the delivery of SBA's many programs and services throughout the country. Services available include:

Free counseling, advice and information on starting a business through SCORE.
Financial assistance for new or existing businesses through guaranteed loans made by area bank and non-bank lenders.
Free consulting services through the network of Small Business Development Centers. SBDCs also conduct training events throughout the district - some require a nominal registration fee.
Assistance to businesses owned and controlled by socially and economically disadvantaged individuals through the Minority Enterprise Development Program.
Women's Business Ownership Representatives are available to advise women business owners.
Special loan programs are available for businesses involved in international trade.
Guaranteed loans are available for credit-worthy veterans.